Reviews from actual customers

Was looking for hard to find part. Had it in stock. I sent pictures and Jim checked part to make sure it was a match. Staff was pleasant to deal with and got the part to me right away

I was in real big trouble with one of our horizontal boring mills being out of service, in need of a control unit. MRO found the unit and had it delivered to us in about 16 hours and that included shipping! We are back up and running with minimal downtime. Thank you!

The purchasing procedure was very good, the accounts manager was a pleasure to deal with. 1 of the items I ordered was not exactly what I needed but they allowed the return of the item.

Excellent customer service and quick delivery. I was offered a refurbished motor at a significant discount over a new one. MRO was the only supplier I found that offered me a refurbished motor, the others including the manufacturer, only offered new. They will be my first choice when the need arises in the future.

good quick service

Great response. Very knowledgeable. Parts were overnighted and received the next day.

Joe was very helpful getting me the right unidrive for our packing machine. Delivery was quick, A+++.

Found your site on line & requested a quote & received the quote back very quickly. Placed an order & order was shipped very quickly, tracking was supplied & end user was back on line after having a machine down. I feel your customer service was excellent. Overall experience was very good. thank you

Overall great customer service also easy to navigate on web-side.

everyone was very helpful in locating the part I needed,

Our company could not get the part from our local supplier as it was replaced with a new model. Our client needed the part they originally purchased. I found MRO online and they had the exact part we required. It was very easy to order. I now have a happy client, which is good for business!

Very satisfied fast and courteous reply, representative very helpful in supplying information and quick delivery. Highly recommend for all electrical repairs or purchases.

My transaction with mroelectric.com was very good. I had a question about the warranty on the part and it was answered quickly. The part arrived in a box that looked like it was custom made for this part - very impressive.

The representative I dealt with, Joe, was extremely timely in his replies and our purchase arrived very quickly. Will certainly deal with again.

Joe was especially helpful by suggesting the best ways to take care of the problem; offering to pick up the broken motor and replace it to expedite my being able to use my machine quickly. Much more reasonable than Fanuc's price for repair.

It was first experence for us to have business with you this time, of cource we had tried to search on the internet, and got some information from other sources, but I felt your response is very decent and reliable, so we proceeded and finally got my feeling was correct, anyway appropriate correspondence through our exchanging mails would be much appreciated, I am the one who should thank you very much.

Great company to work with, they helped us out in a bind, quick response time and no hassle.

very good price and shipping is very fast ordered at 15:25 receive next day in Canada

It was easy to request a quote on line, Joe responded quickly with a quote and we received our desired drive in like new condition. We were a little skeptical at first to purchase from someone other than OEM, but so far the drive has performed without flaw, and we will be ordering from them again when the need arises.

Great job. Quick turnaround on quote time and delivery was as expected.