Reviews from actual customers

excellent customer service, very helpful getting me the answers I needed.

Customer service representative was very helpful. I even asked a few questions that went above and beyond and he helped me find the answers. Price was 1/2 the price of the machine supplier. Great effort on their part.

excellent service!!

I had a contracted electrical engineer fixing some problem equipment in my shop. He was leaving the next day, but needed one more thing to complete his repairs. I found the part we needed at MRO Supply & Electric, at a great price. I purchased the part late in the day on Friday and I needed the part sent overnight for Saturday delivery. I called MRO Supply & Electric. They were very willing to help me out. I received the part the following day as promised, allowing us to get back up and running and preventing any additional fees from the EE. The transaction could not have been smoother. MRO Supply & Electric is an excellent vendor and I will definitely look to them for solutions in the future.

This was a Refurb purchase. Parts were in good shape. Working fine. Fast shipping!! A+Order!!

Was able to arrange a courier to pick up the Siemens drive I needed from MRO after hours. Very helpful! We were in an emergency and they saved our skin. Thank you!

Very responsive! We ordered a monitor for a machine down and required next day delivery. It was shipped out and delivered the very next day. The morning after we ordered this, I requested a tracking number, which I was provided within a matter of minutes. Thank you!

Great customer service - thank you! We were able to purchase exactly what we needed. Thank you!

MRO Electric was very efficient, and got my delivery to me on time! Would definitely use their service again in the future

Replacement Fanuc Motor was in stock and shipped out same day as my order. Received the motor next day and was back up and running. Thanks again for having the product I needed, and motor comes with a one year warranty.

THE LCD REPLACEMENT SCREEN FOR OUR OLD CRT WAS PLUG AND PLAY. COULD NOT HAVE BEEN EASIER. THANK YOU!

ELECTRITIAN SAID THAT THE SEAL SHOUL BE IN FRONT OF PRODUCT. THANKS.

I couldn't find the part I needed anywhere but clicked an ad to MRO Electric and it said "In Stock". I couldn't believe it! Anyway, I talked to Joe who gave me a quote and expedited shipping for what was a very reasonable price. Will definitely look to them in the future.

Top of the line customer service!

MRO was really able to get me out of a jam. I requested a quote online and got a response from Joe right away with pricing. I called in to place the order with Meg who was very accommodating as well. They were able to ship out the same day, even though I place the order late in the afternoon. Thank you!

I worked closely with Joe Kaminski on repairs to our drives and he worked above and beyond on our needs and was a pleasure to work with. Great communication and service. Joe had sent one of our units back first prior to sending the other to make sure that we were confident in the repairs made. Joe did an outstanding job and I look forward to continuing to work with him.

I have used MRO Electric about half a dozen times, I have received quality items from them in a prompt time frame, every time. The support staff is very knowledgeable, and quick to respond with solutions.

RANDOMLY FOUND THE MRO ELECTRIC WEBSITE WHILE LOOKING FOR A PART NUMBER ON THE INTERNET, I SENT IN FOR A QUOTE AND RECEIVED IT BACK IN RECORD TIME, NORMALLY ON WEBSITES I DON'T GET QUOTES BACK USUALLY FOR A DAY OR 2 SO IT MADE A BIG DIFFERENCE THAT WE RECEIVED THE QUOTE BACK THAT QUICKLY AND BECAUSE OF THAT WE PLACED THE ORDER. THANK YOU JOE!!

No issues at all. Prompt reply to phone call, and email correspondence. Delivery time as asked for and quoted. Pricing well with in range of product and shipping.

We contacted MRO Electric for a special servo motor we needed and we were treated with efficiency and respect by Mr. Kaminski. Questions were responded promptly and the delivery time was as promised! As soon as I send my payment confirmation in a a matter of 15 minutes I got the UPS shipment details. Excellent service!