Schneider Electric Magelis HMIs – Frequently Asked Questions Part II

MRO Electric carries new and refurbished Magelis HMIs. To request a quote, please call 800-691-8511 or email sales@mroelectric.com.
Magelis HMIs
Magelis HMIs

Why is the Magelis XBTRT511 is not giving me the correct floating point value reading on the alphanumeric display when communicating with a Momentum?
If you address the alphanumeric display as a %MW that is incorrect. To read a floating point value, you need to address the alphanumeric as a %MF.

Does the Magelis Panel PC, HMIPUC9D0E01, have line out to connect a speaker?
Yes, the Panel PC HMIPUC9D0E01 have a Line out to connect an external speaker.

Can I lose my alarms log in Vijeo Designer V4.5 when power cycling my Magelis XBT-GT?
Each alarm group can have 2 such alarm buffers: one for History alarm events (size defined by the “Num of History Alarms” property) and one for Log alarm events (size defined by the “Num of Log Alarms” property).
These alarm buffers are stored in the DRAM (Dynamic RAM: similar to the RAM of a PC) of the target. Therefore, if the target is turned off, the alarm buffers are wiped out. If you need them to be saved even when the target is turned off, you can enable the “Backup Alarm Group” property (at the global alarm level). This way, these alarm buffers will be stored in the DRAM and in the SRAM (Static RAM: doesn t get wiped out when the target is turned off) as well.
Since the size of these alarm buffers is limited (the maximum value for the “Num of History Alarms” and “Num of Log Alarms” properties is 10000), they won t always contain the whole history of alarm events on the target. To obtain that behavior, you can enable the “Save To File” property (at the alarm group level). This way, the alarm events will be saved into Excel files (on the CF card) and these Excel files will contain the whole history of alarm events for the corresponding alarm groups.

Is there a RS-485 cable to connect a M221 to a Magelis XBTN401?
No. There is no cable you must make your own the pin out is as follows;

4——–4
5——–5
7——–7
8——–8

No other pins can be used because the M221 can also be configured for RS-232. (can not use a straight through Ethernet cable).

What is the meaning of “PLC Returned error code 02H” for Magelis Targets HMIGTO ?The error “PLC Returned error code 02H”, means that you are trying to access an address in the slave device which is not defined or inaccessible or there can be issue with communication card , cable, or communication settings done inside IOmanager communication equipment channels must be checked. Mostly the issue observed is related to register mismatch between target and slave device. Correcting this will resolve the issues.

What is the the number of candela per square meter for the Magelis XBTGTO?
HMIGTO 3.5″ = 450
HMIGTO 5.7″ = 500
HMIGTO 7″ = 350
HMIGTO 7.5″ = 400
HMIGTO 10.4″ = 450
HMIGTO 12.1″ = 450

Can a Magelis HMI communicate to a M241 SL2 using SoMachine protocol?
The M241 can communicate to an HMI via SL2. The default communication settings for SL2 does not match the settings for the COM of the HMI (baud rate and parity are different). If the settings are adapted, the communication works fine.
Below is the RS485 pinout:

HMI to M241 SL2
Pin 4 to D1
Pin 5 to D0

Can the Magelis HMIPPF7A2701 be mounted at a 45 degree angle?
The unit can be mounted at a 45 degree angle as long as the ambient air temperature does not exceed 85F and that there is enough air flow surrounding the unit.

Why does Magelis HMI tell me to change my password when I log in?
In Vijeo Designer, there is a feature called Password Management. If this is enabled, and password expiry is enabled, your password will expiry in two cases:
1) At first login and
2) After the defined time has elapsed.

You will need to change your password in the runtime with the user manager part or redownload the application again.

Can I have two Magelis HMI to the same serial port of a M238?
No you cannot, there are two possibilities to realize configuration of a M238 + 2 XBTGTs.
You can connect an HMI to the SL1 of the M238 and the second HMI can be connected to SL2.

Why is there only some data logged in my Magelis HMI?
Vijeo Designer Runtime is designed to optimize storage for data logging by only creating a record when the value of the variable changes. If the value of the variable remains static, a new record will not be created (other than the initial record). Each record made is for a unique value. Vijeo Designer cannot send emails via SMTP2Go on the Magelis but is successful via simulation

When this situation occurs, it is likely the network settings on the HMI are incorrect. Ensure that the IP, Subnet Mask, Default Gateway, and DNS server are all set up correctly. Typically you can compare your PC’s settings vs the HMI’s settings to find the differences (if they are on the same network).

Can the TM2 expansion modules be used on the Magelis STU and STO?
No, if you want an HMI that can use the TM2 modules you will need to go to the HMISCU series.

Is there a Magelis HMI that can withstand 80psi of pressure?
The HMIGTO xx15 series has been tested to withstand 10 bar of high pressure washing machinery. (10bar = 145 psi)

Magelis HMIs – Frequently Asked Questions Part I

MRO Electric carries new and refurbished Magelis HMIs. To request a quote, please call 800-691-8511 or email sales@mroelectric.com.
Magelis HMIs
Magelis HMIs

Is it possible to download to a Magelis HMISCU with SoMachine using the IP address connection mode?
SoMachine V4.1 SP1.2 does not support this feature. It is only possible to download using the Node name connection mode.

What methods are there to put a Magelis back to factory settings?
Use the Vijeo Designer Runtime Installer found in the Start menu under Schneider Electric\ Vijeo-Designer to re-install the Runtime.

What are the Magelis XBTGT7340 DIO output specifications?
The Run, System Alarm and Event Buzzer outputs are rated for 24VDC and 50ma.

What is the MTBF for the Magelis HMISTU855?
-LCD and touch panel of STU655/855 is 50,000 hours
HMISTU655/855 is 2,087,918 hours without LCD screen

Can the MBX Driver V7.0 be installed on a Magelis iPC Smart box with a primary 1GB CF card?
No there is not enough available space on the primary CF card. MBX Driver requires Microsoft .NET Framework 2.0 which requires about 150MB of available space on the primary CF card.

Can I use a VESA mount on the Magelis iDisplay MPCYT90NAN00N?
Yes. The iDisplay MPCYT90NAN00N can be mounted using a 100mm VESA mount.

Why can’t my Magelis HMI Communicate over Ethernet?
One common mistake people make is plugging the Ethernet cable into the RJ45 COM port of the HMI. First thing to check is to see if your Ethernet cable is actually plugged into the Ethernet port (it is labelled accordingly).

Is there a replacement keypad membrane for the Magelis XBTR410?
No. There are no replacement keypad membrane for the XBTR410.

Does the Magelis HMISCU support 3rd party drivers?
The HMISCUs only support Schneider Electric protocols. It does not support any 3rd party protocols. It was a Marketing decision to not include 3rd party drivers.

Does the Magelis HMISTO have e-mail functionality?
Only the HMISTO531 and HMISTO532.

Can I delay the Startup on the Magelis HMIGTO?
A Startup delay can be added from the Target Properties under Startup Options.

What is the fusing recommendation for the Magelis HMISCU?
We recommend using a slow-blow, 2A type T fuse. Type T and Class refer to different characteristics.
Type T is a time-delay slow blowing fuse. They are available in a wide variety of form factors and amperages. They typically have a fast over current link for surge spikes and a slower over current link for longer overload conditions.

Which Magelis HMI models support DH485?
The following HMI series support the DH485 protocol:
XBTGT
HMIGTO
HMISTU
HMISTO
XBTGK
HMISCU
HMIG3U

Is a Magelis HMISCU capable of logging data?
A HMISCU is capable of logging data onto an USB memory stick. Only the Vijeo Designer part of the controller will be able to do data logging. The SoMachine Logic Builder part cannot do data logging.

What is the communication cable to connect a Magelis XBTN401 to a Twido TWDNAC485D MiniDin port?
The cable part number is XBTZ968.

What software is used to program Magelis HMIGXU series ?
Vijeo Designer Basic V1.0 and higher is used to program the Magelis HMIGXU series.

Can the keypad on the Magelis XBTGK’s be replaced?
No, the keypad or membrane on the Magelis XBTGK’s are not field replaceable. There are no replacement parts for these and it will most likely have to be sent in for a repair.

What are the MTBF’s of the Magelis HMIGTU series?
See attached for the MTBF’s for the Magelis HMIGTU ranges.

Is the Magelis HMIGTO work with neoprene gloves?
The Magelis HMIGTOs use a resistive touchscreen. The touch is activated when pressure is apply to the screen and can be used with neoprene gloves.

Can the Magelis HMI be mounted vertically?
No, the Magelis series of HMIs programmed with Vijeo Designer cannot be mounted vertically. The reason for this is because Vijeo Designer software assumes that the (0,0) coordinate is the top left corner of the screen.

Are the Magelis HMIGTO series ATEX Certified?
Yes, the Magelis HMIGTO’s are ATEX certified and the models are listed below.
HMIGTO1300
HMIGTO1310
HMIGTO2300
HMIGTO2310
HMIGTO2315
HMIGTO3510
HMIGTO4310
HMIGTO5310
HMIGTO5315
HMIGTO6310
HMIGTO6315

Magelis HMISTU boots to the message Runtime Unsupported : The hardware platform does not match the target type defined in the application. Is there a way to recover from this?
This usually can affect the following parts: HMISTU655/855, and HMIS5T. The HMISTU targets do not have a way to recover the Runtime. It is recommended that the unit be sent in for repair, or purchase a replacement unit.

HMIGTO5310

Magelis HMIGTO5310 Touch Panel – Product Spotlight

The HMIGTO5310 (HMI-GTO-5310) is a Modicon Magelis GTO advanced touchscreen panel. It features a 10.4 inch display with a 96 MB flash memory. The panel uses an external power supply of 24 Volts DC, and has a lithium battery for internal RAM. It’s back light lifespan is 50,000 hours at 25 °C. Using an SDHC or SD card, one can add up to 32 GB of data storage to the HMIGTO5310. It also has an internal RAM of 512 kB used to back up data. Using either the panel’s software or its touch panels, a user can control 16 different levels of screen brightness.

The HMIGTO5310 weights precisely 2 kg. It measures 272.5 x 214.5 x 57 mm (W x H x D).  The HMIGTO5310 can be mounted by using 4 screw clamps with flush mounting.

The HMIGTO5310 supports a large number of downloadable protocols, including the Modbus TCP, Siemens Simatic, Rockwell Automation / Allen Bradley, Omron Sysmac, Mitsubish Melsec, FIPWAY, Modbus Plus, Uni-TE, and Modbus. The panel supports a number of integrated connection types, some of which include the Ethernet RJ45, the USB 2.0 ports, COM2 serial links, and a COM1 serial link.  When using the COM2 serial interface, be aware that the serial port is not isolated. The signal ground and frame ground terminals are connected inside the panel. There is risk of electric shock if precautions are not taken. When using the signal ground terminal to connect an external device to the panel, verify that a short circuit loop was not created when you set up the system. Connect the #8 signal ground terminal to remote equipment when the host PLC unit is not isolated. Connect the #8 signal ground terminal to a known reliable ground connection to reduce the risk of damaging the circuit.

When setting up RS-485 communication, the cable diagram for some equipment may require polarization on the terminal side. This terminal does not require any special setting as it handles polarization automatically.

MRO Electric and Supply stocks HMIGTO5310 panels. For more information or to request a quote, please contact us at 800-691-8511 or at sales@mroelectric.com.

HMI-STU-855

Modicon Magelis HMI-STU-855 (HMISTU855) Product Spotlight

The Schneider Electric / Modion HMI-STU-855 is a 5.7 inch touch panel screen with a Magelis operating system and CPU ARM9 processor. It uses a QVGA TFT color touchscreen with a pixel resolution of 320 x 240 pixels. It uses an external supply source of 24 volts and consumes 6.8 watts of power. It has 16 MB of application battery with 64 kB available to back up data. The HMISTU855 is able to download a number of protocols including Modbus, Modbus TCP/IP, Uni-TE, and 3rd party protocols.  When using the HMISTU855, all connections to the communication ports on the bottom and sides of the unit must not put large amounts of stress on the ports. Be sure to securely attach communication cables to the panel or cabinet. Use only RJ45 cables with a functioning locking tab.

Critical detected alarm indicators and systematic function require independent and redundant protection hardware or mechanical interlocks. It is important that when power is cycled, the user waits at least 10 seconds before restoring power. Switching the power on and off quickly can damage the unit. The interface is connected to remote equipment using a RS232C or RS-485 cable. The connector that is used is a RJ45-8 pin type. The using a long PLC cable to connect the unit, a difference of electric potential can be observed between the cable and the ground, even when connected to a ground. The serial port on the HMI-STU-855 is not isolated. The signal ground and frame ground terminals are connected inside the unit. When setting up the RS-485 communication, the cable diagram for some equipment may need polarization on the terminal side. This terminal does not need any special setting because it can handle polarization automatically.

MRO Electric and Supply Company stocks many Modicon Magelis HMIs and panels, including the HMI-STU-855. For for information or to request a quote, please email sales@mroelectric.com or call 800-691-8511.

HMI-STU-855
HMI-STU-855