MRO Electric carries new and refurbished Magelis HMIs. To request a quote, please call 800-691-8511 or email sales@mroelectric.com.

Why is the Magelis XBTRT511 is not giving me the correct floating point value reading on the alphanumeric display when communicating with a Momentum?
If you address the alphanumeric display as a %MW that is incorrect. To read a floating point value, you need to address the alphanumeric as a %MF.

Does the Magelis Panel PC, HMIPUC9D0E01, have line out to connect a speaker?
Yes, the Panel PC HMIPUC9D0E01 have a Line out to connect an external speaker.

Can I lose my alarms log in Vijeo Designer V4.5 when power cycling my Magelis XBT-GT?
Each alarm group can have 2 such alarm buffers: one for History alarm events (size defined by the “Num of History Alarms” property) and one for Log alarm events (size defined by the “Num of Log Alarms” property).
These alarm buffers are stored in the DRAM (Dynamic RAM: similar to the RAM of a PC) of the target. Therefore, if the target is turned off, the alarm buffers are wiped out. If you need them to be saved even when the target is turned off, you can enable the “Backup Alarm Group” property (at the global alarm level). This way, these alarm buffers will be stored in the DRAM and in the SRAM (Static RAM: doesn t get wiped out when the target is turned off) as well.
Since the size of these alarm buffers is limited (the maximum value for the “Num of History Alarms” and “Num of Log Alarms” properties is 10000), they won t always contain the whole history of alarm events on the target. To obtain that behavior, you can enable the “Save To File” property (at the alarm group level). This way, the alarm events will be saved into Excel files (on the CF card) and these Excel files will contain the whole history of alarm events for the corresponding alarm groups.

Is there a RS-485 cable to connect a M221 to a Magelis XBTN401?
No. There is no cable you must make your own the pin out is as follows;

4——–4
5——–5
7——–7
8——–8

No other pins can be used because the M221 can also be configured for RS-232. (can not use a straight through Ethernet cable).

What is the meaning of “PLC Returned error code 02H” for Magelis Targets HMIGTO ?The error “PLC Returned error code 02H”, means that you are trying to access an address in the slave device which is not defined or inaccessible or there can be issue with communication card , cable, or communication settings done inside IOmanager communication equipment channels must be checked. Mostly the issue observed is related to register mismatch between target and slave device. Correcting this will resolve the issues.

What is the the number of candela per square meter for the Magelis XBTGTO?
HMIGTO 3.5″ = 450
HMIGTO 5.7″ = 500
HMIGTO 7″ = 350
HMIGTO 7.5″ = 400
HMIGTO 10.4″ = 450
HMIGTO 12.1″ = 450

Can a Magelis HMI communicate to a M241 SL2 using SoMachine protocol?
The M241 can communicate to an HMI via SL2. The default communication settings for SL2 does not match the settings for the COM of the HMI (baud rate and parity are different). If the settings are adapted, the communication works fine.
Below is the RS485 pinout:

HMI to M241 SL2
Pin 4 to D1
Pin 5 to D0

Can the Magelis HMIPPF7A2701 be mounted at a 45 degree angle?
The unit can be mounted at a 45 degree angle as long as the ambient air temperature does not exceed 85F and that there is enough air flow surrounding the unit.

Why does Magelis HMI tell me to change my password when I log in?
In Vijeo Designer, there is a feature called Password Management. If this is enabled, and password expiry is enabled, your password will expiry in two cases:
1) At first login and
2) After the defined time has elapsed.

You will need to change your password in the runtime with the user manager part or redownload the application again.

Can I have two Magelis HMI to the same serial port of a M238?
No you cannot, there are two possibilities to realize configuration of a M238 + 2 XBTGTs.
You can connect an HMI to the SL1 of the M238 and the second HMI can be connected to SL2.

Why is there only some data logged in my Magelis HMI?
Vijeo Designer Runtime is designed to optimize storage for data logging by only creating a record when the value of the variable changes. If the value of the variable remains static, a new record will not be created (other than the initial record). Each record made is for a unique value. Vijeo Designer cannot send emails via SMTP2Go on the Magelis but is successful via simulation

When this situation occurs, it is likely the network settings on the HMI are incorrect. Ensure that the IP, Subnet Mask, Default Gateway, and DNS server are all set up correctly. Typically you can compare your PC’s settings vs the HMI’s settings to find the differences (if they are on the same network).

Can the TM2 expansion modules be used on the Magelis STU and STO?
No, if you want an HMI that can use the TM2 modules you will need to go to the HMISCU series.

Is there a Magelis HMI that can withstand 80psi of pressure?
The HMIGTO xx15 series has been tested to withstand 10 bar of high pressure washing machinery. (10bar = 145 psi)