Magelis HMIs – Frequently Asked Questions Part I

MRO Electric carries new and refurbished Magelis HMIs. To request a quote, please call 800-691-8511 or email sales@mroelectric.com.

Is it possible to download to a Magelis HMISCU with SoMachine using the IP address connection mode?
SoMachine V4.1 SP1.2 does not support this feature. It is only possible to download using the Node name connection mode.

What methods are there to put a Magelis back to factory settings?
Use the Vijeo Designer Runtime Installer found in the Start menu under Schneider Electric\ Vijeo-Designer to re-install the Runtime.

What are the Magelis XBTGT7340 DIO output specifications?
The Run, System Alarm and Event Buzzer outputs are rated for 24VDC and 50ma.

What is the MTBF for the Magelis HMISTU855?
-LCD and touch panel of STU655/855 is 50,000 hours
–HMISTU655/855 is 2,087,918 hours without LCD screen

Can the MBX Driver V7.0 be installed on a Magelis iPC Smart box with a primary 1GB CF card?
No there is not enough available space on the primary CF card. MBX Driver requires Microsoft .NET Framework 2.0 which requires about 150MB of available space on the primary CF card.

Can I use a VESA mount on the Magelis iDisplay MPCYT90NAN00N?
Yes. The iDisplay MPCYT90NAN00N can be mounted using a 100mm VESA mount.

Why can’t my Magelis HMI Communicate over Ethernet?
One common mistake people make is plugging the Ethernet cable into the RJ45 COM port of the HMI. First thing to check is to see if your Ethernet cable is actually plugged into the Ethernet port (it is labelled accordingly).

Is there a replacement keypad membrane for the Magelis XBTR410?
No. There are no replacement keypad membrane for the XBTR410.

Does the Magelis HMISCU support 3rd party drivers?
The HMISCUs only support Schneider Electric protocols. It does not support any 3rd party protocols. It was a Marketing decision to not include 3rd party drivers.

Does the Magelis HMISTO have e-mail functionality?
Only the HMISTO531 and HMISTO532.

Can I delay the Startup on the Magelis HMIGTO?
A Startup delay can be added from the Target Properties under Startup Options.

What is the fusing recommendation for the Magelis HMISCU?
We recommend using a slow-blow, 2A type T fuse. Type T and Class refer to different characteristics.
Type T is a time-delay slow blowing fuse. They are available in a wide variety of form factors and amperages. They typically have a fast over current link for surge spikes and a slower over current link for longer overload conditions.

Which Magelis HMI models support DH485?
The following HMI series support the DH485 protocol:
XBTGT
HMIGTO
HMISTU
HMISTO
XBTGK
HMISCU
HMIG3U

Is a Magelis HMISCU capable of logging data?
A HMISCU is capable of logging data onto an USB memory stick. Only the Vijeo Designer part of the controller will be able to do data logging. The SoMachine Logic Builder part cannot do data logging.

What is the communication cable to connect a Magelis XBTN401 to a Twido TWDNAC485D MiniDin port?
The cable part number is XBTZ968.

What software is used to program Magelis HMIGXU series ?
Vijeo Designer Basic V1.0 and higher is used to program the Magelis HMIGXU series.

Can the keypad on the Magelis XBTGK’s be replaced?
No, the keypad or membrane on the Magelis XBTGK’s are not field replaceable. There are no replacement parts for these and it will most likely have to be sent in for a repair.

What are the MTBF’s of the Magelis HMIGTU series?
See attached for the MTBF’s for the Magelis HMIGTU ranges.

Is the Magelis HMIGTO work with neoprene gloves?
The Magelis HMIGTOs use a resistive touchscreen. The touch is activated when pressure is apply to the screen and can be used with neoprene gloves.

Can the Magelis HMI be mounted vertically?
No, the Magelis series of HMIs programmed with Vijeo Designer cannot be mounted vertically. The reason for this is because Vijeo Designer software assumes that the (0,0) coordinate is the top left corner of the screen.

Are the Magelis HMIGTO series ATEX Certified?
Yes, the Magelis HMIGTO’s are ATEX certified and the models are listed below.
– HMIGTO1300
– HMIGTO1310
– HMIGTO2300
– HMIGTO2310
– HMIGTO2315
– HMIGTO3510
– HMIGTO4310
– HMIGTO5310
– HMIGTO5315
– HMIGTO6310
– HMIGTO6315

Magelis HMISTU boots to the message Runtime Unsupported : The hardware platform does not match the target type defined in the application. Is there a way to recover from this?
This usually can affect the following parts: HMISTU655/855, and HMIS5T. The HMISTU targets do not have a way to recover the Runtime. It is recommended that the unit be sent in for repair, or purchase a replacement unit.

Updated on March 5, 2020 by Brian Hughes